FAQs

Amenities & Features

  • What amenities does The Townhomes at Highcrest have?

    Community amenities at Highcrest include: • A swimming pool • A fitness center • A clubhouse and business center • On-site laundry facilities • Valet trash service • Rentable climate-controlled storage • A PACE bus stop across the street The full list is on the Amenities page.

  • Does The Townhomes at Highcrest have a pool?

    Yes. Highcrest has a community swimming pool.

  • Does The Townhomes at Highcrest have a fitness center?

    Yes. Highcrest has an on-site fitness center for residents.

  • Is there laundry at The Townhomes at Highcrest?

    Yes. Highcrest has on-site laundry facilities for residents.

  • What comes in each townhome at Highcrest?

    Townhomes include central air, a dishwasher, an eat-in kitchen, ceiling fans, window coverings and a private patio. Select homes add upgraded kitchens with new black or stainless steel appliances, granite countertops, wood floors and upgraded bathrooms. Additional storage is available to rent.

  • Does The Townhomes at Highcrest have a business center?

    Yes. Highcrest has a business center available to residents.

Application Process

  • Are corporate rentals available?

    Yes, Corporate Housing is available.

  • What leasing options are available?

    We offer 2-15 month lease terms; daily pricing is in effect.

  • What are your application requirements?

    Our requirements include 3x rent, pass credit and criminal, have good rental history.

  • What fees/deposits are due upon applying? Moving in?

    Application and administration fees are due upon applying.

  • Do I have to pay first & last month's rent?

    No, prorated rent for the first month is due at move-in.

  • What fees/deposits are due upon applying? Moving in?

    Application and administration fees are due upon applying.

  • Can I apply online?

    Yes, you can apply online on our Apply Now page!

  • How much of the security deposit is refundable?

    Refundable security deposits are $500 or $1500, depending on credit. A non-refundable security deposit alternative program is available for those interested in lower move in costs. 

  • Is there an application fee?

    Yes, our application fee is $70 per adult over 18 years of age.

  • How much is the security deposit?

    $500-$1500. ​Ask about our Security Deposit Alternative Program.

  • Are there Qualifications - income, credit history checks, criminal history, rental history, etc.?

    Yes, a criminal check is completed after credit your credit screening is completed.  Payment history, length of credit and other factors are taken into consideration. Bankruptcies must be discharged for a year.

Contact & Tours

  • How do I schedule a tour of The Townhomes at Highcrest?

    Request a tour from the Schedule a Tour page or contact the leasing office.

  • Can I take a virtual tour of The Townhomes at Highcrest?

    Yes. Virtual tours of our townhome layouts are on the Virtual Tours page.

Floor Plans & Units

  • Are the apartments furnished? What is included?

    No furnished units offered at this time.

  • Are the apartments furnished? What is included?

    Not furnished.

  • Are the homes at Highcrest townhomes?

    Yes. Highcrest offers two-story townhomes with private entryways and private patios.

  • What floor plans does The Townhomes at Highcrest offer?

    We offer several townhome layouts. Current bedroom options, sizes and availability are on the Floor Plans page.

Location & Neighborhood

  • Is public transportation near The Townhomes at Highcrest?

    Yes. A PACE bus stop is across the street. The nearest Metra stations are Lisle at 4.6 miles, Belmont in Downers Grove at 5.2 miles, and Downers Grove Main Street at 6.2 miles.

  • Where is The Townhomes at Highcrest located?

    The Townhomes at Highcrest is at 3296 83rd St, Woodridge, IL 60517.

  • What shopping is near The Townhomes at Highcrest?

    The Promenade Bolingbrook and IKEA Bolingbrook are each 1.8 miles away and Menards is 2.4 miles away. Trader Joe's in Naperville is 5.4 miles away.

  • What restaurants are near The Townhomes at Highcrest?

    Portillo's Bolingbrook is 1.9 miles away, and All Blue is 3 miles away. Cooper's Hawk, Maggiano's and Buttermilk on Freedom Drive in Naperville are all about 7.5 miles away.

  • What parks and outdoor spaces are near Highcrest?

    Seven Bridges Golf Club is 2.8 miles away and McCollum Park is 4.6 miles away. The Morton Arboretum is 6.2 miles away, and Waterfall Glen Forest Preserve is 6.7 miles away.

  • What major employers are near The Townhomes at Highcrest?

    Nearby employers include: • Champion Packaging & Distribution — 4.8 mi • International Motors in Lisle — 7.2 mi • ALDI corporate offices in Naperville — 8.2 mi • Blue Cross Blue Shield in Naperville — 8.4 mi

  • What hospitals are near The Townhomes at Highcrest?

    UChicago Medicine AdventHealth Bolingbrook is 4.6 miles away, and Endeavor Health Edward Hospital is 6.3 miles away.

Office Hours

  • What are the leasing office hours at The Townhomes at Highcrest?

    The leasing office at The Townhomes at Highcrest is open: • Monday: 9:00 AM to 6:00 PM • Tuesday: 9:00 AM to 6:00 PM • Wednesday: 12:00 PM to 6:00 PM • Thursday: 9:00 AM to 6:00 PM • Friday: 9:00 AM to 6:00 PM The office opens at noon on Wednesdays. Hours can change around holidays and seasonally. Confirm with the leasing team before you visit.

Pet Policy

  • Is The Townhomes at Highcrest pet-friendly?

    Yes. The Townhomes at Highcrest welcomes cats and dogs. Pet fees, monthly pet rent and breed restrictions apply. Assistance animals (service animals and emotional support animals) are not pets under fair housing law, so they are not subject to pet fees, deposits, or breed and weight restrictions. Contact the leasing office for the current pet policy.

Property History & Features

  • When was The Townhomes at Highcrest built?

    The Townhomes at Highcrest was built in 1968, and select homes have upgraded kitchens and bathrooms.

Resident Life

  • Is renter's insurance required? (Add details, how much, what kind.)

    Yes, our community requires a general liability policy with a minimum amount of $100k in renter's insurance coverage. An active renter's insurance policy is required throughout your residency with the community. 

  • When is rent due?

    Rent is due on 1st of each month per the Lease Agreement



  • Is there a late fee for overdue payments? Is there a grace period?

    Rent is late after the 5th of month; a late fee of $250 is applied to any past due accounts on the 6th of each month. 

  • Are utilities included? (Which ones specifically.)

    No utilities are in included with the rent.

  • What costs are not included in the rent?

    Utilities are not included, pest control, and parking.

  • What is the average cost for utilities each month?

    Utility cost will vary depending on household use. Trash and Pest Control are flat fees, rates will depend upon when you lease an apartment.

  • Are there any bed restrictions for the apartments?

    No Water beds permitted.

  • What happens if I need to move out before my lease expires?

    Early Lease Term fees, subject to a 60 day written notice and a lease buy out fee allow you to terminate the lease with no additional penalties, while maintaining good rental history.

  • Are there any fees associated with moving in or moving out?

    There could be fees associated with move ins and move outs that vary by each rental agreement.

  • What are the occupancy limits?

    Occupancy limits are based upon 2 people per bedroom or local housing codes.

  • Can the apartment be sublet?

    Subletting is not permitted, per the Lease Agreement.

  • How often is there a rent increase?

    Rates are reviewed prior to all Lease expirations.

  • Do you have items I can rent?

    Yes, we have climate controlled storage spaces available for rent. The monthly cost is $35. If you are interested in renting a storage space, please contact the leasing office. 

  • Under what circumstance can a landlord terminate your lease?

    Evictions can be filed for Lease violations and non-payment of rent. 

  • Can the apartment be listed on AirBnB?

    AirBnB, rentals are not permitted.

  • How can I pay my rent? What forms of payment are acceptable?

    Rent is payable online through our Resident Portal and any Money Gram locations.



  • What utilities are not included in the rent?

    ​Electric, Gas, Water & Sewer, Trash, and Pest Control are not included in the monthly rent. 

  • Does The Townhomes at Highcrest offer valet trash?

    Yes. Valet trash service is available to residents. The leasing team can explain the pickup schedule.

  • Does The Townhomes at Highcrest offer a renters insurance program?

    Yes. Highcrest offers a renters insurance program residents can enroll in. The leasing team can explain the coverage options.

  • Can I split my rent into smaller payments at The Townhomes at Highcrest?

    Yes. The Townhomes at Highcrest offers flexible rent payment options through Flex, which lets residents split their monthly rent into smaller payments. The leasing team can explain how to enroll.

  • Is emergency maintenance available at The Townhomes at Highcrest?

    Yes. The Townhomes at Highcrest has a professional on-site maintenance team with 24-hour emergency response. The leasing team gives you the emergency maintenance contact when you move in.

  • How do I submit a maintenance request at The Townhomes at Highcrest?

    Submit non-emergency requests through the resident portal or by contacting the leasing office during office hours.

  • What do residents say about The Townhomes at Highcrest?

    One reviewer wrote that the leasing team was "very quick to respond, very informative, kind, understanding, & really cares about helping people." More reviews are on the Reviews page.