Ratings & Reviews

Overall Rating

4
(13 reviews)
84.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Anthony H. - |Recommended: YesI feel that they are doing a good job. — This is a nice and safe place to live.
response from property -Thank you so much Anthony! We appreciate your confidence in us.
submitted by Perla T. - |Recommended: YesGreat places — Quite , well maintained
response from property -Thank you for your review Perla. We are so glad to hear that you are having a great experience and enjoying your home. We take a lot of pride in keeping our grounds clean and we are so happy to hear that you have noticed. Please don't hesitate to give our office a call with any suggestions on how we can further improve our community. -The Townhomes at Highcrest Management Team.
submitted by Shevitta S. - |Recommended: YesI'ts not a bad place to live some neigbors are friendly. — the school district is amazing.
response from property -Shevitta! Thank you for your review! We're glad to hear that your home is in a location designated for a good school experience! If you have any suggestions for us or if there's anything we can help with please give our office a call at (630) 985-3555. Have a great day! -The Townhomes at Highcrest Management Team
submitted by Lavitta S. - |Recommended: YesI love it here — The location is the BEST , the responsiveness of management, the size of the apartment, the up keep of the property. I have lived in a couple other places in Woodridge and I would not trade this place at all. Pricing is reasonable and parking is ample. My family and I are very content living here. although we are still waiting for the construction of a club house. I am a happy renter. Kat is the BEST She has always kept her word and gone above and beyond
response from property -Thank you so much for the 5-star review! We appreciate you for taking time out of your day to let us know your opinion of us. If you ever need our help, please feel free to give us a call.
submitted by Demetria B. - |Recommended: YesLivable — 4he townhouse is ok.. The parking sucks.. The yards needs to maintained more.
response from property -Thank you for taking time to post this review. We appreciate your feedback and aim to address all issues as they are brought to our attention. We value you as a part of our community. Warmest Regards, The Townhomes at Highcrest
submitted by Kassandra M. - |Recommended: YesN a — N A
response from property -Thank you for your review, Kassandra. We are so glad to hear that you are having a great experience and enjoying your home. Please don't hesitate to give our office a call if you have any suggestions on how to further improve our community. -The Townhomes at Highcrest Management Team.
submitted by Anna N. - |Recommended: YesNew Tenant — I've been here 30 days now and I am really happy. Parking availability is not good and it cost extra a month to reserve a spot. It is a very quiet neighborhood but not sure if it's because of current shelter-in-place. Grounds are not as tidy for paying extra fees for it. The garbage is often left outside the dumpster, planters have garbage floating around and there are items dumped around the parking lot grass areas. Residents are at fault for the debris and garbage not making it into dumpsters and fines should be given for violators if I have to pay extra fees. The construction and layout of the unit is beautiful. All the appliances are new, new carpets, very clean. Maintenance staff responded quickly the day I moved in to a loose toilet. Property staff was friendly and welcoming right from the beginning. I hope I live here for many years.
response from property -Anna, Thank you so much for the 5-star review! We appreciate you for taking time out of your day to let us know your opinion of us. If you ever need our help, please feel free to give us a call.
submitted by Kenny F. - |Recommended: YesGreat community — It’s a great place to live Very quiet and everybody is so nice Spacious
response from property -Kenny, We appreciate that you took the time to post this review. We're very glad that you have not had any problems with noise while residing in our community. We work so hard to keep our communities peaceful and free of disturbances. Warm wishes, The Townhomes at Highcrest Management Team
submitted by Latoya W. - |Recommended: NoN A — N A
response from property -We do our best to offer our residents and guests the best experience at the community and it seems as though we have fallen short of your expectations. We would love the opportunity to better our services, so please give us a call to provide any specific feedback you may have. Thank you.
submitted by Shawn S. - |Recommended: YesNeeds work — Nice
submitted by Delet C. - |Recommended: YesThe perfect place for the middle class. — Great diverse community where families has respect and admiration for each other. A great place where the working class can still appreciate calling home.
submitted by Kristia H. - |Recommended: NoAn unfortunate disappointment.... — The apartment complex features a nice landscape, play area and maintained green space. The units themselves are in decent condition with central air. However, there are constant problems with the units that may be due to poor maintenance or poor original construction. Specifically-the fixtures Bathroom and kitchen are poor made and installed and will not last for your length of stay. Many windows lack screens and as the park and river are in close proximity it invites a lot of bugs in the area. The central air has broken twice with the AC out of service , of note, this occurred during the hottest time of the year. These problems are further compounded by the response of the management and maintenance staff- they do make a concerted effort to respond, HOWEVER, the problem is generally not fixed. It may be alleviated for a short time, but rarely a complete fix. I have lived in a similar complex near here and did not encounter this many problems. My advice, if you are planning to rent- look at the google reviews of this location and speak to other tenants before signing a lease.
response from property -We do our best to offer our residents and guests the best experience at the community and it seems as though we have fallen short of your expectations. We would love the opportunity to better our services, so please give us a call to provide any specific feedback you may have. Thank you.
submitted by Kelly T. - |Recommended: YesGreat community — Nice neighborhood. Management great Maintenance stays on top of things and gets them done in a timely manner.
response from property -Thank you so much for the 5-star review! We appreciate you for taking time out of your day to let us know your opinion of us. If you ever need our help, please feel free to give us a call.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Townhomes at Highcrest", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Townhomes at Highcrest", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose